Cu99 Privacy Policy
— Your data is safe with us

01Introduction & Purpose

Cu99 (https://cu99.win) is a trusted online gaming platform for users in Bangladesh. We believe your privacy is a fundamental right. This privacy policy clearly explains what information cu99 collects, why it is collected, how it is used, and how it is kept secure.

This privacy policy applies to cu99's website, mobile app, and all other services. By using the platform, you are voluntarily providing your information and consenting to its processing under this policy.

Cu99's privacy policy is built in line with established international data protection standards. We continuously improve our security practices so you can use our platform with complete peace of mind.

02What information we collect

Cu99 may collect the following types of information from you:

03How your information is used

Cu99 uses your information for the following purposes:

• For creating, managing, and verifying your account.
• To process all financial transactions, including deposits and withdrawals.
• To provide customer service and support.
• To prevent fraud, money laundering, and other illegal activities.
• To conduct analytics and improve the platform's services.
• To send promotional messages and offers, with your consent.
• To meet legal obligations and regulatory requirements.

Cu99 will never use your information for any purpose beyond what is listed here. If a new purpose arises, your separate consent will be obtained.

04Information Sharing Policy

Cu99 never sells your personal information. However, limited data may be shared in specific circumstances:

• Payment processors: Required information is sent to payment gateways such as Mobile Banking, Nagad, and Rocket to complete transactions.
• Technology partners: Limited data may be shared with trusted technology providers to operate the platform.
• Legal authorities: Data may be disclosed to government authorities when required by court order or legal obligation.
• Fraud prevention: Certain information may be shared with verification agencies to help prevent fraud.

05Cookie & Tracking Policy

Cu99 uses cookies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: These cookies are essential for maintaining login sessions and site security — the site cannot function without them.
• Performance cookies: Used to analyze which parts of the site get the most traffic, helping us improve our services.
• Preference cookies: Used to remember your language, theme, and other preferences.
• Marketing cookies: Used to show relevant promotions. You can opt out of this at any time.

You can delete cookies or stop accepting new ones at any time through your browser settings. However, this may limit some features of the site.

06Data Protection Measures

Cu99 uses industry-standard security measures to protect your information. The following safeguards are active under our privacy policy:

• All data transfers are secured with 256-bit TLS/SSL encryption.
• Passwords are stored using the bcrypt hashing algorithm.
• Sensitive data stored on our servers is AES-256 encrypted.
• Regular security audits and vulnerability assessments are conducted.
• Two-factor authentication (2FA) is available.
• Unusual login attempts are automatically detected and blocked.

07Your right to privacy

Under cu99's privacy policy, you have the following rights:

08Protection of Minors

The cu99 platform is strictly for users aged 18 and above. Our privacy policy places the highest priority on protecting minors.

• Age verification is mandatory at the time of registration.
• No information from minors is knowingly collected.
• Any account identified as belonging to a minor will be closed immediately.
• Any data identified as belonging to a minor will be permanently deleted.

If you are aware of a minor using cu99, please notify our support team. We will take prompt action.

09Third-Party Services & Links

The cu99 platform uses certain third-party game providers and payment services. These third parties operate under their own privacy policies.

• Only the data necessary to run the game is sent to game providers' servers.
• Only the financial information necessary to complete a transaction is sent to the payment gateway.
• cu99 is not responsible for the privacy practices of third parties.
• All third-party partners are bound by strict data protection agreements.

10Changes to Privacy Policy

Cu99 reserves the right to update this privacy policy, in part or in full, at any time. In the event of changes:

• Updated policies will be published on this page, and the "Last Updated" date will be revised accordingly.
• For significant changes, a notification may be sent to your registered mobile number.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

11Contact us

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to the cu99 support team:

We typically respond to all privacy-related requests within 48 hours.